We offer a full refund on every product on this website.
Our refund and returns policy lasts 30 days from the day your product was delivered. If 30 days have passed since the product delivery, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at m101@m101.com.
Shipping returns
To return your product, you should contact us at m101@m101.com and return authorization and return shipping address will be provided.
You will be responsible for paying for your own shipping costs for returning your product unless the product was defective or damaged and the return label will be provided to you. Shipping costs are non-refundable.
Need help?
Contact us at m101@m101.com for questions related to refunds and returns.